Two channels, and what to put in the first message
Everything is public. There is no ticket queue behind a login and no direct message that will reach anyone faster.
Announcements and replies
Releases, new Lines and anything that changes a number this site prints. This is the only account Holdline posts from.
Open the accountQuestions and problems
Ask in the open so the answer helps the next person with the same message. Nobody will move the conversation into a private chat.
Open the groupInclude these four things
- The Line or market name
- The exact message you saw, copied rather than described
- The public transaction hash, if there is one
- When it started, and whether it worked before
What nobody here will ask for
A recovery phrase, a private key, a screen share, or a transfer to a separate wallet to unlock anything. Every one of those requests is someone pretending to be us. The only signature Holdline asks for binds your wallet to your session and moves nothing.
Found a security problem
Report it in the open channels above before it is public anywhere else, and give us a way to reach you. Nothing is deployed yet, so the surface today is this site and the reads behind it.
See what is already checked